Customer Success Stories

“My driver side window broke and I came across Rich’s site where I found a complete explanation of the situation. I liked the idea of replacing the plastic clip with an aluminum one over the much greater expense of having the dealer replace the entire window. The kit was great although you have to be comfortable working on cars. The hardest part was removing the door panel. I worked with Rich to discover the proper procedure to reset the auto-up feature that he is now adding to the instructions. Everything is finally working great. I am very satisfied with this repair.”

“So I bit the bullet and fixed the window yesterday and I am glad I did. Until I found you, I was expecting to have to buy a new window. The adhesive you sent is some sticky stuff, I’m sure that will work out well. You put together a nice, complete package for the repair. I thought it was very well done.”

“My passenger window clip broke out of the blue several months back. I was frustrated after having searched this forum for solutions, finding nothing other than an expensive window replacement. I shimmed the window and carried on. When the shims failed I decided I could not bear the humiliation of duct taping my otherwise perfectly functional car. I searched again and found this solution. Suffice to say my problem is solved. If you have this problem, get this part. Easy 30 minute fix, great instructions. Rich is a first class guy too.”

“Thank you for providing this alternative to what would otherwise be a needlessly expensive repair at the dealer. I would also like to thank you for your excellent customer service and support, before and during the repair. I truly feel that you made this process as easy as it could possibly be. I hope that everyone who has the same issue somehow gets a hold of you. I can tell you that I have spread the news about Blue Moose to people that don’t even own a Lexus because perhaps they know someone who does.”